fb33 Terms & Conditions

1 General Introduction

These terms and conditions ("Terms") apply to the use of the fb33 platform and all associated services. By registering an account on fb33 or using the platform, you are considered to have automatically accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

fb33 is an online gaming platform offering sports betting, live casino, slots, and various casino games for players in Bangladesh. The platform operates with SSL encryption and fair play principles, ensuring a safe and reliable gaming experience for players.

These Terms have been prepared in Bengali and are specifically intended for users in Bangladesh. In the case of any translation or other version of the Terms, the Bengali version shall be considered final.

2 Eligibility & Age Requirement

The following eligibility requirements must be met to use fb33 services:

• Age requirement: You must be at least 21 years old. No person under the age of 21 may open an account or play games on fb33.
• Personal account: Each individual may operate only one account. Opening multiple accounts is strictly prohibited.
• Accurate identity: You must register your account using your real identity and accurate information.
• Legal capacity: You must be legally capable of entering into a contract.

fb33 may request an identity document or other documents for age verification at any time. Some account features may be restricted until verification is complete.

3 Account Registration

When registering an account on fb33, you must provide accurate and complete information. The following details must be entered correctly at the time of registration:

• Full legal name (as per national identity card)
• Active mobile number
• Active email address (if applicable)
• Date of birth (for age verification)

fb33 reserves the right to suspend or close an account if false or misleading information is provided. Any balance may be forfeited in such cases.

3.1 Account Verification

fb33 may verify your identity at any time to ensure security. This may require submitting a national identity card, passport, or other government-approved document. Withdrawals may be held until the verification process is completed.

4 Account Security

It is your responsibility to maintain the security of your fb33 account. Please follow the guidelines below strictly:

• Never share your login credentials (username and password) with anyone else.
• Use a strong, unique password that you do not use on other sites.
• Avoid logging in from public or shared devices.
• If you notice any suspicious activity, notify the support team immediately.

fb33 will not be held responsible for any loss resulting from your account credentials falling into someone else's hands. If you believe the security of your account has been compromised, contact [email protected] immediately.

5 Deposits & Withdrawals

fb33 supports the most popular payment methods in Bangladesh. Deposit and withdrawal limits are as follows:

• Minimum deposit: ৳100 (per method)
• Minimum withdrawal: ৳800
• Standard withdrawal time: 10–45 minutes

5.1 Supported Payment Methods

The following payment methods are currently available on fb33: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). New methods may be added in the future.

5.2 Deposit Terms

• Only use payment accounts registered in your own name.
• Deposits from third-party accounts are prohibited.
• Depositing funds from illegal sources is strictly prohibited.

5.3 Withdrawal Terms

• Identity verification must be completed before a withdrawal request can be processed.
• Withdrawals may be held until any active bonus wagering requirement is fulfilled.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• In some cases, additional time may be required for security verification.

6 Bonuses & Promotions

fb33 offers various bonuses and promotional offers for its players. Each bonus has specific terms and conditions that must be followed.

6.1 Welcome Bonus

• Bonus rate: 100% bonus on the first deposit, up to a maximum of ৳15,000
• Example 1: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Example 2: Deposit ৳32,000 and receive the maximum ৳15,000 bonus, giving a total balance of ৳47,000.
• Wagering requirement: You must wager 10 times the bonus amount on the bonus portion only.

Wagering example: If you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing bonus winnings (1,000 × 10 = 10,000).

6.2 General Bonus Terms

• The welcome bonus can be claimed only once per account, per household, or per IP address.
• Bonuses may only be used on specific games — see the details of each offer.
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be voided.
• fb33 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• VIP members receive weekly cashback benefits according to their tier (Bronze to Diamond).

7 Gaming Rules

All games on fb33 are provided through third-party software providers. Game outcomes are determined using a Random Number Generator (RNG) or live dealers, ensuring fairness.

7.1 Game Outcomes

• Game outcomes are determined through a fully fair and verifiable process.
• If a game is interrupted due to a technical error, fb33 will take appropriate action regarding the relevant bet.
• fb33 reserves the right to correct any incorrect payout resulting from a software error or display issue.

7.2 Sports Betting

• All bets are considered final once confirmed.
• If an event is cancelled or postponed, fb33's decision regarding the relevant bet is final.
• Please read the terms of any offer carefully before placing a bet on any market.

8 Prohibited Activities

The following activities are strictly prohibited on the fb33 platform. Violating these prohibitions will result in permanent account closure and, where applicable, legal action may be taken:

• Multiple accounts: Operating more than one account on behalf of one person or household.
• Fraud: Any form of fraud, deception, or manipulation.
• Money laundering: Using funds obtained from illegal sources on the platform.
• Bonus abuse: Deliberate activity intended to exploit the bonus system.
• Automation: Using bots, software, or automated methods to play games.
• Hacking: Any attempt to compromise the security or functionality of the platform.
• Third-party payments: Conducting transactions using someone else's payment account.

9 Account Suspension & Closure

fb33 may suspend or close an account without notice in the following circumstances:

• Breach of any provision of these Terms.
• Evidence of fraud or suspicious activity.
• Providing false or incomplete identity information.
• Failure to meet the age requirement.
• Failure to cooperate with identity verification.

9.1 Voluntary Account Closure

If you wish to close your account yourself, please contact us via live chat or at [email protected]. Any verified balance may be withdrawn before the account is closed (subject to wagering requirements being met).

9.2 Self-Exclusion

As part of responsible gaming, you may exclude yourself from the platform for a specified period. Contact the support team to use this feature.

10 Responsible Gaming

fb33 places the highest importance on responsible gaming. We believe gaming should be a source of entertainment — not a solution to financial problems.

• Do not bet beyond your means.
• Avoid placing repeated bets in an attempt to recover lost money.
• Set clear time limits and a budget.
• If you feel that gaming is having a negative impact on your daily life, please seek help.

To learn more about fb33's responsible gaming policy, visit our Responsible Gaming page. For players aged 21 and above only.

11 Privacy & Data Protection

fb33 places the highest priority on protecting the personal information of its users. Our platform uses SSL encryption to keep all data secure.

• Your personal information will never be sold to third parties.
• Data may be analyzed for service improvement and security.
• Data may be shared with authorities under legal obligations.

To learn more about how we collect, use, and protect your data, please read our Privacy Policy.

12 Dispute Resolution

If you have a complaint about any matter, please follow the steps below:

1. Step 1: Contact our support team directly via live chat, available 24/7.
2. Step 2: Submit a detailed complaint to [email protected].
3. Step 3: Our dispute resolution team will review your complaint and provide a resolution within a reasonable timeframe.

fb33's decision will be considered final, however we are always committed to a fair resolution. If there is a disagreement on any matter, we strive to resolve it in the player's favor.

13 Changes to Terms

fb33 reserves the right to modify these rules and terms and conditions at any time. Users will be notified before any significant changes take effect.

• The date of the change will be displayed at the top of this page as "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• For major changes, you will be notified via email or app notification.

You are advised to review this page regularly so that you remain aware of the latest terms and conditions.

14 Contact & Support

If you have any questions about these terms or any of fb33's services, our support team is always here for you.

• Live Chat: Available 24/7 in Bengali and English — start directly from the platform.
• Email: [email protected] — for detailed complaints or inquiries.